Privacy Policy for Zone5.com

Last Updated: 07-07-2025

 

1. Introduction

Welcome to Zone 5. Your privacy is of utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how it’s used, how it’s shared, and the steps we take to ensure your data is protected. It also explains your rights and choices regarding your personal data.

By using our website or providing us with your information, you consent to the terms outlined in this policy.

2. What Information We Collect

We collect both personal and non-personal information to operate effectively and provide you with the best experience possible.

Personal Data

Includes information you provide to us directly, such as:

  • Full name

  • Phone number

  • Email address

  • Mailing address

  • Other identifying information submitted through forms or communication

Usage Data

Collected automatically, which may include:

  • Pages visited, duration, referral URLs

  • Browser type and device identifiers

  • IP address

  • General location (derived from IP address)

Referral Data

We may track how you arrived on our site (search engines, social media, links, or ads).

3. How We Use Your Information

We use your data to:

  • Provide and improve our services

  • Respond to your inquiries and provide support

  • Send updates, news, event invitations, and promotional materials

  • Analyze trends and optimize our platform

  • Comply with legal requirements

Consent to Communications
By submitting your contact information, including phone number, you consent to receive communications from Zone 5 via email and/or SMS. This includes automated messages regarding updates, products, services, and events.

  • Message and data rates may apply

  • Message frequency will vary

  • Reply HELP for help. Reply STOP to opt-out

By reaching out via text, you consent to receiving SMS messages. Messaging and Data rates may apply. Message frequency will vary. Reply with “Help” to get more assistance. Reply “Stop” to opt-out of messaging.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Legal Basis for Processing (GDPR / CCPA)

We process your personal data under one or more of the following legal bases:

  • Consent (e.g., for SMS/email marketing, cookie use)

  • Contractual necessity (e.g., when providing requested services)

  • Legitimate interest (e.g., security, analytics)

  • Legal obligation (e.g., recordkeeping, fraud prevention)

5. How We Share Your Information

We do not sell or rent your personal data. We may share your information only when necessary:

  • With trusted third-party service providers (e.g., web hosting, analytics, CRM, SMS delivery platforms) operating under strict confidentiality agreements

  • When required by law, regulation, subpoena, or legal process

  • In connection with business changes (e.g., merger or acquisition)

We do not share mobile information with third parties or affiliates for marketing or promotional purposes.

6. Cookies and Tracking Technologies

Our website uses cookies to:

  • Enable functionality

  • Measure performance and user behavior

  • Remember your preferences

You can manage or disable cookies through your browser settings. If required by your jurisdiction, we provide a cookie banner for consent management.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your data by contacting us (see Section 10).

8. Data Security

We use industry-standard safeguards, including encryption, access control, and monitoring, to protect your information. However, no system is completely secure. In the event of a data breach, we will notify you and authorities as required.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access, update, or correct your personal data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • File a complaint with a regulatory authority

To exercise these rights, contact us at social@zone5.com.